Terms and Conditions

These Terms of Service govern your use of our website and services. By accessing or purchasing from The Manila Penography, you agree to be bound by these terms.

  • Eligibility

    To make a purchase, you must be at least 18 years old or have parental/guardian consent.

  • Prohibited Activities

    Users agree not to engage in any fraudulent or unlawful activities on our platform.

  • Product Descriptions

    We take great care to ensure our product descriptions are accurate. However, as many of our pens are pre-owned, they may show minor signs of wear. Each item is sold "as is" and described to the best of our ability.

  • Returns and Refunds

    Returns are only accepted for pens with damages that were overlooked during our inspection process. Buyer-caused damages are not eligible for returns. Please refer to our Return Policy for more details.

  • Quality Control

    All pens undergo a stringent quality control process involving four levels of inspection to ensure authenticity, functionality, and condition before listing.

  • Limitation of Liability

    The Manila Penography is not liable for damages arising from misuse of our products or third-party handling during shipping.

  • Payment

    We accept multiple payment methods as listed at checkout. Full payment must be made at the time of purchase. Layaway option is available by messaging us on our social media accounts on Facebook or Instagram.

  • Shipping

    We offer nationwide shipping in the Philippines via our online payment portal checkout. We also ship to selected international destinations but checkout must be done through messaging us on our social media accounts. Shipping fees and relevant insurance costs shall be paid by the buyer.